Offline Ready terms
These terms apply to your purchase and use of the Offline Ready digital setup. Whop’s checkout and payment terms also apply. Mandatory consumer rights in your location are not excluded.
Support: app@tllhk.com
What you receive
A one-time purchase provides access to the English Offline Ready guided web app and 12-page printable field cards for personal/household use. No physical product, map subscription, AI model, emergency service or physical supplies are included.
Setup and third-party services
Internet is required for initial access and downloads. You are responsible for device compatibility, storage, backups and any third-party accounts/apps you choose. Map downloads, directions, cloud files and local AI behavior vary by device, region and provider. Third-party terms, fees and licenses may apply.
No emergency or professional advice
Offline Ready is an independent organizational tool, not an emergency, alert, rescue, medical, legal or professional service. It does not guarantee safety, connectivity, accuracy of third-party content or availability during an incident. Local official instructions take priority. Never delay emergency assistance to use the product.
Acceptable use
Do not redistribute/resell the product, interfere with delivery, or use it to store unlawful content. Do not enter passwords, full identity numbers or financial credentials into the household form.
Refunds and digital-content rights
We offer a voluntary 30-day money-back guarantee from the purchase date. Contact us through Whop support with your order details. Where local law provides digital-content withdrawal or other consumer rights, those rights apply according to the consent and disclosures shown at checkout.
Availability and updates
We may fix, update or withdraw features and third-party links. Keep the PDF and an exported backup. Browser storage may be cleared and third-party downloads may expire, so periodic verification is part of the product.
Support
For order, access or refund support, use the Support page. Do not send full payment details or sensitive household documents.